Central govt launched AI Chatbot for the Pradhan Mantri Kisan Samman Nidhi (PM-KISAN) Scheme at New Delhi on Spetember 21. Chatbot is available in English, Hindi, Bengali, Odia, and Tamil. In a short period, it will be available in all 22 languages of the country.
Launching the AI Chatbot, Union Minister of State for Agriculture and Farmers Welfare, Kailash Choudhary said the initiative is to bring positive change to lives of farmers and improve governance through use of technology. Minister said the AI Chatbot will help in accessing scheme information and resolving grievances.
The AI Chatbot launch marks a significant step towards enhancing the efficiency and reach of the PM-KISAN scheme, and also providing farmers prompt, clear, and accurate responses to their queries.
The AI Chatbot acts as a comprehensive guide for the beneficiaries, providing them with timely and accurate responses to their queries related to the scheme. This is the first AI Chatbot integrated with a major flagship scheme of the Union government. The introduction of the AI chatbot in the PM-KISAN grievance management system is aimed at empowering farmers with a user-friendly and accessible platform.
In its first phase of development, the AI chatbot will assist farmers in seeking information related to their application status, payment details, ineligibility status, and other scheme-related updates. The AI Chatbot, accessible through the PM KISAN mobile app, is integrated with Bhashini, which offers multilingual support, catering to the linguistic and regional diversity of the PM KISAN beneficiaries.