19 Feb : Incheon International Airport, the gateway to South Korean capital Seoul, has been chosen as the world’s best airport for the fifth straight year in the latest customer satisfaction survey conducted by the Airports Council International, the airport said in a statement.
“Incheon International Airport topped the ACI’s Airport Service Quality survey for the fifth year in a row, defeating about 1,700 airports in 181 countries worldwide,” said the statement.
It is the first time that a single airport has secured the top post in the ACI’s Airport Service Quality survey for five consecutive years.
Dubai International Airport in the UAE had topped the ACI survey for three consecutive years in the past.
The ACI annually lists the top 108 airports worldwide with points awarded on the basis of a survey of passengers on 34 aspects of service, operation and facilities.
Incheon also claimed the top prizes in three other categories in the ACI survey, namely Best Airport Worldwide, Best Airport in the mid to large range and Best Airport in Asia-Pacific, the statement said.
The award ceremony is scheduled to take place at the ACI Asia-Pacific Regional Assembly, Conference and Exhibition scheduled for 13th May in Hainan, China.